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Support Center: Navigation is easier with the help of our pilots.

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We don't expect you to know how to operate everything.

So if you're ever looking for a little guidance from an experienced pilot, here's what we can do for you:
  • Offer free phone support for connectivity issues
  • Give you limited on-site support (depending on your contract)
  • Allow you to email or call us with your problem

Latest Support

Save Time with Google Docs Templates.

Ever spent more time formatting a document than actually adding content to it? Eliminating that issue one of the beauties of Google Drive.

Google Drive offers a service called Google Docs Templates. It is a gallery of document templates that you can choose from and use to create documents in your Google Drive. For the business world, it offers templates for sales invoices, progress reports, time sheets, gas mileage and much more. They’re just a few clicks and a search button away.

To get started with Google Docs Templates

First, access your Google Drive by logging into your Google account or Tnet Mail and clicking Drive in the menu across the top of the window.

When you have reached your Drive, click the red Create button. In the drop-down menu, choose From template.

Create from template

A new window will appear. You are now in the template gallery. From there, click on the Public Templates tab. Read More »

Meet Our New Office Assistant.

There’s a new face at the office! Stephanie Sanders joined the Tranquility team this month as our new office assistant. She’s here to help the customers and keep the employees in order. Here’s a few words from Stephanie about herself:

Meet Stephanie“Hi, I’m Stephanie Sanders. I graduated from University of Missouri-Columbia in 2009.  I received my bachelors degree in Hotel and Restaurant Management. Although I love cooking for a living, it became too much when my daughter arrived early last year.  She is my world, and I have made career changes into the internet business to better support my daughter. I’m very excited about being part of the Tranquility team and hope that I can make your experience with us a little easier!”

Come into Tranquility at 307 Locust today to meet Stephanie. She and the rest of the team would be happy to take care of your Internet needs.

Manage Email Subscriptions with Unroll.me.

Got a lot of email newsletters or other subscriptions clogging up your inbox? Tired of having to click those pesky “unsubscribe” links at the bottom of every one of those unwanted emails?

You should check out a free service called Unroll.me.

Unroll.me handles all those email subscriptions in one, go-to place. Currently, Unroll.me works with Tnet Mail, Gmail, Aol Mail, Windows Live Mail and Yahoo! Mail.

Here’s how it works…It goes through your email inbox – don’t worry, it’s safe and secure – and then presents you with a list of all your current subscriptions. Sounds easy right? That’s because it is as simple as that! Read More »

Calling All Techs! We’re Hiring!

Join the Tranquility Internet Pit CrewWe’re seeking a skilled new Tech to join our dedicated team.  It’s a full time gig with benefits and a great work environment.  To apply please email monica@tranq.net, send your resume and cover letter and we’ll get started with a short phone interview.

What does it take to be a member of our Internet pit crew?

Take a look at our job description to see if you have what it takes.

Read More »

A Holiday Letter from Our Family to Yours.

That little jokester called New Years seems to have popped out of the shadows and surprised us again. We hope that the little 3 that will soon be tacked on the end of 201 doesn’t have you down in the gutters this holiday season. We wanted to take this seasonal opportunity to share all of the fabulous things our little office family has done over the past year.

We had a few births at the office.

Click on the image to enlarge it and see what the MayeCreate and Tranquility office has been up to this year.

No, Stacy didn’t have her baby in the conference room, but she did have a lovely baby boy, Owen Brockmeier on October 19th.

We brought a new Tranquility website into the world in August. He’s a beautiful little baby–with the perfect amount of white space. We gave him some toy trucks to play with. Okay, so they’re transportation icons, but close enough.

Read More »

Pause Your Inbox Over the Holidays.

If you’re looking for a way to escape from your email during the holidays, we may have found the perfect solution. INBOX PAUSE calls itself, “the paradigm-shiftingest, game-changingest email innovation of 2012!” While we wouldn’t go that far with our excitement, we do think it’s a handy little tool to minimize distractions in your life.

Pause Your Inbox.

This Gmail add-on places a pause button in your Tnet Mail or Gmail. When you click the pause button, new emails will stop arriving in your inbox. Instead, they will be sent to and held under a special label until you click on the blue unpause button in your Gmail.

Read More »

How to Use Google+ Hangouts to Keep in Touch During the Holidays.

The holidays are just around the corner and at times it’s hard to get all those family members together in one location. Well Google has the solution for you. Google+ is Google’s new social networking tool.

Google+ allows you to video chat, IM chat,  watch YouTube videos together and more. Up to 10 of your friends and family members can be in a hangout at a time. This proves helpful if you have multiple family members or friends across the country. Your friends and family members can be placed in customizable circles and you can choose to “Hang Out” with them.

Read More »

Best Practices for Securing Your Wireless Router.

Now that you’ve chosen the perfect router, it’s time to configure your settings. One of the most important measures you should take when you set up your router is configuring your security settings.

Here are seven measures that you can take to protect your network from unwanted guests:

1. Change the Default Username and Password

This should be your first step in setting up a new wireless router. The default administrative username and password that come with most routers are simple and well-known to hackers. To change these settings, refer to your owner’s manual on how to log in to the router’s administrative console, which is generally done through a web browser. Not sure if your new password is strong enough? Read this post on picking a crack-resistant password. Read More »

Choosing the Right Router.

With the winter holidays quickly approaching, you may be asking yourself how you will support all of those new computer devices on your wish list. If you are looking for a wireless router for you or anyone else this holiday season, there are a couple questions you should ask yourself before making a router purchase.

Do you need a router?

If you only have a desktop. Don’t bother. Routers are used to direct data in a computer network, so multiple devices can connect to the Internet and communicate with each other. These devices include tablets, gaming consoles, computers, etc. If you just have a desktop computer, you can simply connect it directly to your DSL modem.

If you’re a multi-device user. Like most Internet-users today, you’re going to need a router. So keep reading. Read More »

LAN connection

A LAN connection, or local area network connection, is a network of interconnected computers in a close geographic area (such as a home or office) using network media. The computers on the network can share files, programs and printers.

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