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Remote & Onsite Support: No need to drive to the shop.

 

It works just like it sounds, you give us permission and we  login remotely into your computer and diagnose that funny glitch. Because you don’t want to know how to fix it, you just want it running 5 minutes ago.

If you’re looking for answers you’re just a click away.

Learn how to set up your email, Tranquility invoicing dates, service coverage, how to change your password and more in our support center.

Visit the support center

Service related troubleshooting

We offer free support for our own services. So if your email’s acting funny or you think your connection is lagging and want a tech to login to your computer and take a look just give us a call.

  • Email challenges
  • Connectivity difficulty
  • Modem troubleshooting
  • Mobile email setup

Remote Consulting

We can assist with non-service related consulting via our remote support as well; give us a call for assistance or to set up an appointment at your convenience.

  • Wireless routers
  • Printer connections
  • Computer issues
  • Software installation

On-site Consulting

We’re a little old school, we do house calls, one of our techs would be happy to schedule a time to come investigate your internet or technological woes on your own turf.

  • Email challenges
  • Connectivity difficulty
  • Modem troubleshooting
  • Wireless routers
  • Printer connections
  • Computer issues