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Tnet Mail Email Transition FAQ

Can I use my spam filtered account during the transition?

YES, keep using your account as you normally would everyday until we notify you.

Will I lose my email address?

Yes and No. Your email address will become user@tnetmail.net.  Your user@tranquility.net will no longer be available for our spam filtered users.  Rest assured that all email sent to your user@tranquility.net email address will be forwarded to your tnetmail.net account so that you won’t miss a message.  We’ve decided to move in this direction to make it easier to setup from an end user and administrative standpoint.

Will I still be able to access my account after the switchover?

No, once your account has been switched you will no longer be able to access your account.  If something is not there that should be, please contact our support staff so that they can retrieve it for you.

What in my account will be migrated?

Your email, contacts and calendars that are stored on Google’s servers will be migrated to the new platform.  Any items that are not stored on Google’s servers will be migrated automatically for you.

Can I access my new account now?

No, we will notify you when your new account becomes available.

How much time is required to set up my account?

You’ll be able to master the basics — sending and receiving email and viewing and scheduling meetings — very quickly. If you are using an email client such as Outlook or Thunderbird you will need to reference our configuration guide to walk you through the configuration settings.  If you have any trouble just give us a call, 573-443-3983, and we’ll walk you through it over the phone.

I’m using Google Drive, what’s going to happen to my files stored there?

Unfortunately, these files will not be migrated to our new email system.  However, we can assist you to upgrade to a Google Apps for Business account that will allow you to continue to use the Google Drive service.  After upgrading you can share or upload your existing files into your the new account.  If you do not plan to upgrade to Google Apps for Business please visit the following  website  and export your files so that you can download them to your computer for safe keeping.

Columbia Family Medical Group: Providing Care to Generations of Families

CFMG Entrance

Columbia Family Medical Group’s welcoming atmosphere is obvious, even through their entrance door.

Upon entering the Columbia Family Medical Group office, visitors and patients are welcomed by a helping hands quilt hanging proudly just inside the door. Created by CFMG staff members at the time of their 25th anniversary, the quilt is covered with appliqued hands signed by physicians and nurse practitioners past, one of whom is still present, representing the helping hands of the CFMG family.

Six Signs Your Hard Drive is About to Crash.

Your computer is made up of hardware and software. Software determines how you interact with your computer, but hardware determines if your computer works. At some point, your hard drive – the piece of hardware responsible for storing and retrieving digital information – will eventually die.

According to Backblaze, 80 percent of hard drives last for four years or more. Most hard drive failures come completely unexpected for the computer owner. Here are six signs that can tip you off to an impending hard drive crash:

1. Computer Crashes

crash-01

Computer crashes come in many forms and even colors. Sudden reboots are a sign of a possible hard drive failure. As is the blue screen of death, when your computer screen turns blue, freezes and may require rebooting. A strong sign of a hard drive failure is a computer crash when you are trying to access files. If your computer crashes when you are trying to open a file, that’s a good sign that the piece of hardware holding the information on your computer – aka your hard drive – is facing difficulties.

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Working with Techies and Creatives Together in the Same Office

Tranquility & MayeCreate: Techies & Creatives

This photo was taken for our November 2013 issue of Data & Design.

Here at 307 Locust St, we have a special arrangement: Tranquility Internet, an Internet service provider, and MayeCreate Design, a web and graphic design company, share an office space. That’s right, techies and creatives coming together to work in the same space. This is how both sides not only manage but thrive in such an environment.

When Communicating Paint a Picture, Don’t Give a Task

Don’t just give your employees the steps needed to get from point A to point B. Instead tell them the story of what you want. Explain how you want a project to feel or what problem needs solved. By doing this, you give them more room to solve the problem in their own way, more room to explore. They’ll be more creative, motivated and fast at solving your problem.

Tnetmail to Gmail Sign-In Transition

You may have noticed…

You may have noticed a change in the way you sign into your spam-filtered email account.  Our normal Tranquility-branded sign-in page is now being redirected to Gmail’s sign-in page.  This is a change Google has been rolling out to every business customer, and it is consistent for all users as of March 1, 2014.

New Gmail login screen for Tranquility e-mail users

This change will not affect your email address, inbox, contacts, or any other aspect of your spam-filtered Tranquility email account.  The only change will be to the way in which you sign in.

Previously, you simply had to enter your username and password to sign in.  In the future, you will need to enter your full tnetmail.net address.  In general, this will be your username followed by @tnetmail.net.  For example:

If you’ve previously logged in with:

Username: johnsmith
Password: hunter2

You must now log in with:

Username: johnsmith@tnetmail.net
Password: hunter2

Note that your password will not change.  In the event this username does not work, your account may have a unique configuration – don’t hesitate to give us a call at 573-443-3983 and one of our technical support staff will be able to assist you.

Boone County Fire Protection District: A Helping Hand.

IMG_6083_cropped

In the early 60’s, just west of Columbia, there was a fire that claimed the house and life of an old woman. At the time, there was no official fire protection outside the city of Columbia, People were taking notice, and people wanted to help.

The Start of It All

It was a group of CB radio enthusiasts who endured the agony of the situation, unable to provide qualified help, and became determined to offer fire and rescue protection to the citizens outside the city limits. Pat Barnes, one of the founders of the Boone County Fire Protection District, was one of these CB enthusiasts. He gathered others and together they formed the Central Missouri Radio Squad, which later became the Boone County Volunteer Fire Department. In 1970, by a citizens’ vote, the Boone County Fire Protection District was officially formed.

Wireless and Your Health.

mobile devices 2New technology always has its naysayers. With the rapidly growing amount of wireless technology available, many people fear what it could be doing to their health.

Mobile and wireless devices emit radiation – that’s a scientific fact. What we don’t know is how much radiation our bodies are receiving from this technology.

What the Experts Have to Say

On one hand, some scientists claim to have found evidence saying wireless devices are harmful, but on the other hand it’s harder to find evidence saying something isn’t harmful. You’d be trying to prove that something doesn’t exist, which is harder than proving that something does. The World Health Organization has concluded that there isn’t enough evidence to confirm these health fears.

What is the Difference Between a Modem and a Router?

Routers and modems look very similar, a little plastic box with blinking lights, so justifiably many people cannot tell them apart from each other. However, a router and a modem each serve their own purpose, and once you recognize the differences between the two they are fairly easy to understand.

If you are interested in learning more about our own internet services, you can contact Tranquility today. We will do our best to assist you with any questions or internet situations you may have.

Get to Know the New Apple iOS 7.

If you’re an iPhone user, Apple has big news for you. With the release of iOS 7 this fall, the company will be presenting the first major redesign of the iPhone since the first version came out in 2007. This operating system overhaul will be available for the iPhone 4 and later, the iPad 2 and later, the iPad Mini, and the fifth generation of the iPod Touch.

iPhone5-PF-Pyramid_Features_PRINT

The design changes to the operating system are easy to see at first glance. The graphics are sharper, the icons flatter, the color theme more pastel and the background more distant from the icons. There’s also a new slide-from-the-bottom unlock function and animated transitions when opening and closing apps.

There are other, less obvious changes to iOS 7 as well. These added features and modifications include:

  • Control Center

The control center is a brand new addition to the iOS repertoire. It groups all of your frequently used settings into one place, including airplane mode, Wifi, bluetooth, music controls, screen brightness, the camera and more. An added feature accessible through the control center is a flashlight application, which uses the device’s built-in camera flash.

  • Safari

Apple improved the Safari app by unifying the URL field and search field and more flexible browser tabs. The browser tabs appear as vertically scrolling rectangles that can be swiped away and are no longer limited to eight at a time. iOS 7 also allows users access to Apple’s new iCloud Keychain to store passwords and credit card information across devices, giving you immediate access to password protected sites and autofilling billing information.

Vox Magazine Breaks Down Columbia Wi-Fi

Vox Magazine recently featured Tranquility in a piece where they explained the history of Wi-Fi in Columbia. The article discusses current Internet services in the area and future plans for a Wi-Fi expansion project.

“In March 2010, the City of Columbia made a bid to test out Google Fiber, an experimental, ultrahigh-speed fiber optic Internet service. Columbia lost the bid but came very close to being selected, says Justin Giles, one of the hosts of KOPN’s Tech Radio program.

Now, Columbia is preparing to set up a downtown Wi-Fi network that will last for six months. The project will provide a network that delivers Internet access for all users within the area. The perimeter of the area includes:

*Ninth Street from Ash to mid-block between University Avenue and Elm
*Courthouse Square (on North Eighth Street)
*Broadway from Fourth to just east of Hitt
*Flat Branch Park”

To read more about the future of Wi-Fi in Columbia, visit the article here: http://www.voxmagazine.com/stories/2013/04/11/wi-fi-columbia/

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