Meet Tyler Hayes, Our Newest Tech.

If you drop by the Tranquility office or give us a call, you may hear a new voice telling you to have a nice day. This summer, we added a new tech to the office. His name is Tyler Hayes.

Tyler is a former New Yorker who came to Missouri three years ago. He has an Associate Degree in Information Technology and is currently a side-reporter for the local NBC station KOMU-TV. He has a passion for mobile technology and goes through mobile devices like it’s nobody’s business. He’s incredibly friendly and is always there to crack jokes and put smiles on people’s faces.

Come into Tranquility at 307 Locust today to meet Tyler. He and the rest of the team would be happy to take care of your Internet needs.

We Will Never Ask for Your Username and Password.

If you receive an email in your Tnetmail account asking for your username and password, do not reply.

Tranquility will never ask for your username or password, because we already know them. Some of our users have received such emails and replied with their username and password.  If you send your information to these scammers they may be able to log into YOUR email and send out excessive amounts of mail. This puts your account and the accounts of other Tnetmail users at risk and slows down the mail delivery process for all.

Meet Payden, Tranquility’s Newest Team Member!

Paden Gentry is a fourth year electrical engineering student at the University of Missouri. His role at our sister company, Tranquility Internet Services, is to provide tech support for the Tranquility customers. Paden helps clients integrate and maintain their emails, troubleshoot modem, router, and computer problems. He plans on graduating in two years and wishes to pursue a career as an electrical engineer.

We’ve Moved

We’ve joined offices with our sister company Mayecreate

You can now find us at 307 Locust Street on the edge of downtown near Providence. We are located upstairs along with MayeCreate Design. Check out MayeCreate online!

We moved our data center

To better serve your needs we upgraded and moved our facility this past weekend, in doing so we encountered a couple of hiccups. We appreciate your patience and we apologize for any inconvenience this may have caused you. Everything should be working correctly now; if you are still encountering problems, please contact us. Columbia: (573) 443-3983 All other service areas call toll free: 1-888- 326-TNET (8638)

We packed everything up

We will be working to put our new office together over the next week or two. We will however be hosting an open house this Spring so everyone will have a chance to check out our new location and chat with your supportive tech guys. Date and time to be announced.

Business Office Closed Yet Again Today

Dear Tranquility Internet Subscriber,

Our business office will be closed again today due to the winter wonderland. We will be monitoring the network, taking calls and checking our email so in the event a network emergency should occur, please don’t hesitate to call.

Be safe and stay warm today!

Best regards,


Travis Schumacher
General Manger
Tranquility Internet Services, Inc.

Business Office Closed Today

Dear Tranquility Internet Subscriber,

Our business office will be closed today due to the winter wonderland on it’s way to Columbia. We will be monitoring the network as well as our email so in the event a network emergency should occur, please don’t hesitate to call.

Be safe and stay warm!

Best regards,


Travis Schumacher
General Manger
Tranquility Internet Services, Inc.

Happy New Year!

Dear Tranquility Internet Subscriber,

Greetings and Happy New Year to you all!

Just a quick update. We will be closed for business on New Year’s Eve and New Year’s Day, December 31 & January 1. We will be monitoring the network as well as our email so in the event a network emergency should occur, so please do call in and leave a message.

We have enjoyed working with you during the last year, and thank you for
your business in 2010. Good luck in the new year!

Best regards,


Leon Schumacher
Tranquility Internet Services, Inc.

Tranquility makes an appearance in the Columbia Daily Tribune

Tranquility was featured in the Saturday, October 23rd issue of the Columbia Daily Tribune.  We would like to thank the Tribune for giving us the opportunity to be featured in their publication and a big thanks goes out to all of our customers, past and present that have contributed to our success.

Routing the competition

Columbia Daily Tribune
Saturday, October 23, 2010

By Kris Hilgedick

Travis Schumacher, left, general manager of Tranquility Internet Services Inc., and Leon Schumacher, president, provide DSL high-speed Internet access for more than 1,500 customers  in Columbia.

Photo by Don Shrubshell | Buy this photo

A tinkerer by nature, Leon Schumacher’s interest in the Internet was piqued in 1996 when he had an epiphany on Thanksgiving weekend.

Cool Kids In The Corner

Hello again! Hope your week is going well. Instead of hanging out in the office and working this afternoon, we’ll be heading over to the Micro Business Fair. So come check us out!

We’ll be at Stoney Creek Inn from 3-6pm

So if you need a break from your task list this afternoon, want to check out some of the other businesses in the area, or just want to say hi, swing by the Conference Center at Stoney Creek Inn between 3 and 6pm. We’ll be at booth 40 (when you go in the doors hang a right and we’ll be in the corner).

Spread the Word

In addition to being the cool kids in the corner today, we are also supporting MayeCreate Design’s upcoming website planning session the first week of November. So if you know anyone who is thinking about starting a website or wanting to improve on what they already have, please invite them to check out our sister company, MayeCreate Design, or drop us a line with their contact information. Thanks and have a great rest of the week!

People you should know

One of our own Monica Pitts was recently featured in the Columbia Business Times publication as a person you should know. We’re so proud of her and want to share the article with all of you!

Mike Pitts

Project Planner, Kliethermes Homes and Remodeling Inc.

Monica Pitts

Co-owner and Chief Creative Director, MayeCreate Design

AGE: Mike: 31; Monica: 30


ORIGINAL HOMETOWN: Mike: Springfield, Mo.; Monica: Moved down the grain belt, starting in Kenmare, N.D., stopped by Ames, Iowa, and made it to Columbia in 1987.

EDUCATION: Mike: Springfield Central High Class of ’97; graduated in 2002 from MU with a B.A. from the business school, emphasis in real estate and finance. Monica: Rock Bridge High Class of ’98, graduated in 2003 from MU with a B.S. in agriculture.

JOB DESCRIPTION: Mike: I am a custom home and remodeling consultant and sales representative.  I help families plan their custom homes and improve existing homes through remodeling. Monica: I think of Mike and myself as creative consultants. Mike’s creative consulting just happens to be a bit more concrete. I guide small to medium-sized businesses through the process of designing websites and marketing materials. Some days I oversee the creative process, and on others I actually design.

COMMUNITY INVOLVEMENT: Mike: I’m a member of the Chamber of Commerce Government Affairs Committee, City of Columbia Bicycle and Pedestrian Commission, Metro Rotary and Ronald McDonald House Maintenance Committee. I also am a member of Core 20 and volunteer for a variety of service projects with local nonprofits. Last year we helped the Boys and Girls Club, the Food Bank, Family Counseling Center and the PET project, to name a few. Monica: Does it count that I pick up after my dogs when we’re on walks? I am a Chamber of Commerce and Columbia WIN member. MayeCreate donates design services to various nonprofit organizations. I tag along as Mike’s chaperone to his numerous community functions.

PROFESSIONAL BACKGROUND: Monica: I’ve always been an artsy fartsy, entrepreneurial sort. I guess those two things don’t usually go together. Out of college, I took an internship designing a website, then my dad offered me a job with the family business, Tranquility Internet Services, to develop our Web design department. I later look a job for a local marketing company then ventured off to start MayeCreate Design in 2005. I’m still trucking along as a small-business owner and create fun jewelry out of fabric, beads and clay to peddle at local craft shows. Mike: I spent several years as a residential loan officer in Columbia after graduating. The past four, I was co-owner of Ultra Mortgage Group. Around the time Monica and I got married, I had a desire to change jobs and had the opportunity to work for Kliethermes Homes and Remodeling. This past August was two years, and I’ve enjoyed every day.

A COLUMBIA BUSINESSPERSON I ADMIRE AND WHY: Mike: I think I have to list three: Richard King of The Blue Note; my boss, Dan Kliethermes; and my wife, Monica. Collectively they share passion for what they do and have created amazing businesses that have helped and inspired people in our community. Richard and Dan have been a great source of knowledge when I was a business owner. Obviously I’m a big fan of Monica; I don’t know where to start! Monica: I have to jump on the Richard King bandwagon and add Cathy Atkins of Savant Business Solutions to the list. These two business owners have helped guide me through the circus of being a small-business owner. When I worked for Richard though college, he taught me how to be a good employee. I’m not saying I loved it when he yelled at me for transferring him a bad phone call, but I learned so much from watching him run his business. Cathy asks me the hardest questions; her whole job is to ask people hard questions, and she makes people think about their business and how to make it better. She has high expectations for her students, and she has those same high expectations for herself.

Read the full article here

We'll ring the bell if you promise to come running

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