We Will Never Ask for Your Username and Password.

If you receive an email in your Tnetmail account asking for your username and password, do not reply.

Tranquility will never ask for your username or password, because we already know them. Some of our users have received such emails and replied with their username and password.  If you send your information to these scammers they may be able to log into YOUR email and send out excessive amounts of mail. This puts your account and the accounts of other Tnetmail users at risk and slows down the mail delivery process for all.

support icon

More answers are
just a click away.

Browse the latest support articles at left, or if your question isn't covered in these topics, search our support center.

Support Topics
ADSL (5)
Ask The Tech Guy (39)
Dialup Setup (6)
Email Fraud Alerts (2)
Email Plus (2)
Email Setup (17)
Fiber (4)
How To (26)
Internet Dictionary (29)
T1/DS3 (3)
Tips (32)
Tnet Mail (17)
Web Hosting (3)
Website Resources (26)
Search the Support Center
support icon

We're a new kind of old school. We do house calls.

And business calls. If you'd rather save yourself some time and energy, we can come set up and fix stuff for you. Visit our remote support page for pricing information.

Can't find your answer?