Mozilla Thunderbird Email Setup


To set up email on Thunderbird, follow these steps:

1. Click on Create a new account.


If you already have a Tranquility email account in Thunderbird and need to update your settings, click “Tools” on the top menu bar, and then “Account Settings”.

Click on the name of your old account, then select “Account Actions…” at the bottom, and then “Remove account”.  You won’t lose any mail as long as your account was set up via IMAP.

Then, click “Account Actions…” again and click “Add account”.  Skip to Step 3.


2. On the “Welcome to Thunderbird” window, click on Skip this and use my existing email.



3. On the following screen, enter the following information:

  • Your name: Enter the name you would like displayed for recipients
  • Email address: Enter your email address
  • Password: Password used to log into the portal

4. Click Continue.

5. You should see mail settings populate automatically:


6. Click Done.  You’re all set!

7. If you run into any problems, or need to troubleshoot your email, you can find the detailed server settings below:

7. Click Done to complete setup.


Still having trouble with your set up?

Please call 573-443-3983 for tech support and remote setup.

support icon

More answers are
just a click away.

Browse the latest support articles at left, or if your question isn't covered in these topics, search our support center.

Support Topics
ADSL (5)
Ask The Tech Guy (39)
Dialup Setup (6)
Email Fraud Alerts (2)
Email Plus (2)
Email Setup (17)
Fiber (4)
How To (26)
Internet Dictionary (29)
T1/DS3 (3)
Tips (32)
Tnet Mail (17)
Web Hosting (3)
Website Resources (26)
Search the Support Center
support icon

We're a new kind of old school. We do house calls.

And business calls. If you'd rather save yourself some time and energy, we can come set up and fix stuff for you. Visit our remote support page for pricing information.

Can't find your answer?