Browse the latest support articles at left, or if your question isn't covered in these topics, search our support center.
And business calls. If you'd rather save yourself some time and energy, we can come set up and fix stuff for you. Visit our remote support page for pricing information.
Windows 8 is very confrontational about its new features. A mere glance at the interface cues users in to the future identity of Windows. The yet unreleased operating system is an attempt at more integration, easier usage and better touchscreen compatibility. Here are eight things that everyone should know about the newest version of Windows:
A full-sized start screen has replaced the old stand-by start menu. When you log in, you will see an array of tiles. These tiles will display your contacts, the weather, a calendar preview, your favorite websites, your photos albums, etc. The content of the start screen is highly customizable, and you can organize and group your tiles. Like the start menu, the start screen has a section for promoted programs. However, the start menu only includes pinned programs rather than recently used programs in this list. That makes the menu more consistent. The tiles are updated in real time.
Choosing an Internet browser can be overwhelming. There are constant technology breakthroughs and advocates of different browsers pulling consumers in all different directions. Below is a list of the top five most common web browsers with a summary of each. All browsers have their good and bad qualities. It’s just about finding what is right for you and your device.
If you receive an email in your Tnetmail account asking for your username and password, do not reply.
Tranquility will never ask for your username or password, because we already know them. Some of our users have received such emails and replied with their username and password. If you send your information to these scammers they may be able to log into YOUR email and send out excessive amounts of mail. This puts your account and the accounts of other Tnetmail users at risk and slows down the mail delivery process for all.
If you’ve ever copy and pasted an email into a document, you’ll love this little trick. You can convert your Tnetmail or Gmail emails into a Google document at the click of a button. If you want to take it one step further, you can even download the document onto your computer. Read through the steps to create this option for your account.
Google provides a page describing and listing their new terms and policies on their website. To get a better understanding of how these changes affect users, though, it is important to look at both the benefits of the new policy and the harms.
Or perhaps just the resourceful. You can use the Canned Responses feature in Gmail or Tnetmail to send pre-composed emails to similar inquiries. So if you’re tired of typing up the same email for the millionth time or don’t want to go copy/paste it yet again, pay attention. Tranquility found an easy solution:
Last month, CNN released the 50 new tech tools you should know about. At Tranquility, we picked up on a trend within the article. Many of the tools showed a transition from physical objects to the virtual. We chose four of what CNN calls “50 of the most buzzworthy” tech tools. Use these free applications and resources to turn your world digital.
One part virtual notebook, one part personal assistant, Springpad helps you remember stuff today so you can make better decisions tomorrow. – CNN
Because Springpad is made of Internet codes instead of paper, it’s a lot smarter than your average notebook. With this online notebook, you can look up and save movies you want to watch, people you need to contact, products you need to add to your shopping list, etc. You can e-mail information to your Springpad account, make task lists, create sticky notes, and set up alerts among other organizing actions. Springpad is an Internet resource, but you can download the iPhone, iPad, or Android app to make your life more mobile. If you want, you can even share your notes with others…just not junior high style.
There are a few tell-tale signs that can automatically tip you off to a shifty or sketchy website:
If one of these indicators or some other hint tips you off to a scam website, you can become more certain about it by inspecting the domain or using some of the tools provided by your web browser.
The first step to staying safe on the web is understanding Uniform Resource Locators (URLs), or the address of a website.
The above website is an example of a URL after it has been broken down into its various components:
Now that the holiday season is nearing a close, you may think it’s time for a few more headaches as you get your brand new, super spiffy computer up and running. Avoid at least one headache by using these steps to transfer the Firefox bookmarks or Internet Explorer favorites from your old computer to your new one. It could save you hours of staring at both computers, typing in the URLs of your old bookmarks or favorites.
In 2009, Microsoft released Windows 7, but Outlook Express was not included in the new version. Many of our customers say that they miss using Outlook, so we brainstormed some ways to make Gmail or Tnetmail accounts better resemble Outlook. We came up with three easy tricks.
The first and easiest way to make your Tnetmail or Gmail account look more like Outlook is by activating the email preview option.